Pilot In Command

Syracuse, New York, United States Full-time

Mercy Flight Central is a company of professionals driven to execute the mission of saving lives! If your goal is to be an integral team member in a community-based air medical company, here’s your opportunity. A role of inspiring impact to an expanding community, now stretching from the Finger Lakes to the Adirondacks. Under general direction of the Director of Operations and Chief Pilot, the candidate will provide safe and efficient air medical transportation to the residents of 22 counties in upstate New York. Our team of professionals are expected to adopt an attitude of integrity, compassion and excellence which form the foundation of our mission. Our reputation is well-known in the community and our employees are viewed as some of the most skilled and knowledgeable providers in our service area. 

Job Description

Responsible for acting as the pilot flying Helicopter Air Ambulance Operations, VFR day/night/NVG by performing the following duties.

  • Reporting directly to the Chief Pilot or Lead Pilot
  • Responsible for the safe conduct of flights to which assigned
  • Has the final authority in the operation of the aircraft
  • PICs must ensure compliance with all federal, state, local and foreign regulations, as well as the policies and procedures specified in the company operations manual
  • Providing excellent customer service
  • Complying with schedules and other directives governing the aircraft’s operation
  • Ensuring the preflight inspection is completed before each departure
  • Ensures passengers have been briefed in accordance as per 14 CFR 135.117
  • Ensures that each flight is conducted in accordance with 14 CFR 135 or 91 as appropriate
  • Checking all applicable NOTAMs, studying weather conditions at destination, enroute, alternate airports and departure points
  • Preparing flight plans as appropriate
  • Ensuring that the aircraft is clean and prepared for flight
  • Ensuring that the aircraft is airworthy, duly registered and that all required documentation is on board the aircraft
  • Reviewing and calculating the aircraft weight and balance, fuel and oxygen requirements and performance charts
  • Using checklists and operating procedures noted in this manual
  • Making decisions necessary to start, delay, or cancel flights and deviate the flight from planned route or destination when operating conditions dictate
  • Notify authorities of any accident, suspected communicable disease, acts of unlawful interference, or landing at an airport other than planned or as caused by circumstances beyond the control of the PIC
  • Completing all post flight duties, including flight logs, deferred item sheet, notification to the company of any deviation from the planned itinerary or overnight location
  • When necessary, utilizes the authority to refuse transportation of any person or object if the carriage poses any risk to the safety of the aircraft or its occupants
  • Ensuring that he/she is current and qualified to operate the aircraft to which he/she is assigned. This includes, but is not limited to:
    • training, testing, compliance with flight time restrictions and rest requirements, maintaining a current medical certificate as required and notifies the chief pilot if any medical (physical or mental) condition exists that may impair his/her ability to perform as a crew member, and all other applicable Federal Aviation Regulations.
  • Assists with cleaning of aircraft and work areas
  • Weight shall not exceed 230 pounds


  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are
    representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability

  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Math Ability

  • Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

  • Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills

  • To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software, and internet software.


  • High school diploma or general education degree (GED); and eight to ten years related experience and/or training; 2000 hours as a pilot; 1000 hours as a PIC, 250 hours cross country time; 250 hours at night un-aided; or equivalent combination of education and experience; NVG experience preferred

Travel Requirements

Must live within reasonable commute to assigned base location

About MFC
We are the only independent, non-profit organization of air medical professionals in the Finger Lakes, Mohawk Valley and Central New York region. Now in our 26th year, Mercy Flight Central has cared for more than 14,000 critically ill and injured patients. With locations in Canandaigua, Marcellus and Rome, our team of professionals provide the highest level of aviation services combined with pre-hospital care available to those in their greatest time of need.

Equal Employment Opportunity

Mercy Flight Central provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.